RADCOM

Service Assurance

Smartly monitor your data in real-time and proactively ensure great customer experiences and troubleshoot issues before they impact your business.

Turning the data into customer experience insights

Smartly analyzes and correlates multiple data types (network packets, events, PM/FM counters, and more) across multiple domains, (mobile and fixed), and generations of technologies (5G, 4G, 3G) providing real-time subscriber analytics to drive network automation.

Intelligently manage your network according to the customers’ experience for a wide range of use cases:

Service
Assurance

Advanced Network Troubleshooting

RAN
Optimization

Video
Analytics

Service Quality
Management

Network
Optimization

Deep Packet
Inspection and OTT

Cloud
Assurance

Core
Optimization

Automated AI/ML-based insights

With RADCOM AIM (Automated Insights Module) AI/ML can be applied to the data and provide automated insights such as early warning detection, anomaly detection, and root cause analysis to resolve customer-impacting issues proactively and save engineering resources.

Unique benefits:

Network-wide coverage

Correlates multiple data sources (events, EDRs, and packets)

Focus on the customer experience

Offers real-time data on the customer experience  

Fully automated

Automated with Kubernetes (K8s) for full lifecycle management

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