IOT Service Intelligence

RADCOM Network Intelligence provides operators with a comprehensive IoT Service Assurance solution with a range of capabilities that help alleviate the challenges of deploying IoT and ensure that the operators’ customers receive IoT services that meet stringent SLAs. From assuring the service connectivity, optimizing network performance, monitoring security, and delivering automatic anomaly detection for connectivity assurance and security.


Our Network Insights solution displays real-time intelligence on the behavior of the network, highlighting any issues in connectivity and device and network performance. The operator can then drill down to a specific device, pinpointing the root cause of any network issue, ensuring smooth connectivity, and maintaining SLAs. In addition, our solution provides the geolocation of devices. This is important as specific devices are expected to be static, and so if they move, there could be an issue that requires the operators’ attention.

We support the correlation between the S11-U and the S11 control plane and the protocols and interfaces that include the user plane captured in the control plane, diameter interfaces, and the S1-MME messages and encapsulation options for sending data over NAS. Often, smartly monitoring the IoT traffic around the MME can provide most of the required information for operators from a single monitoring point. RADCOM also tracks and correlates IoT traffic that takes different paths through the network, such as the SGW/PGW and the SMSC.

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