Conference Session | FutureNet World 2026
Why multi-agent AI is the path to closed-loop telco automation
A FutureNet World 2026 panel takeaway from RADCOM.
Speaking at FutureNet World 2026 in London, Raj Parmanand, our Director of Customer Solutions, laid out why multi-agent frameworks built on open agent-to-agent protocols, with the Model Context Protocol (MCP) as the underlying foundation, are essential for real automation in telco operations.
Insights and triggers are only half the job
RADCOM’s agents provide the insights, the triggers, and the root-cause analysis. Connect them to RAG, and they will surface potential resolutions too. But automation only happens when something takes the next step and closes the loop, and that requires an open multi-agent framework in which agents can hand off context and actions to each other.
Closing the loop is the difference between manual ops and autonomous networks
Get that right, and operators move from manual ops to closed-loop autonomous networks. Get it wrong, and the industry spends another five years doing the same things manually.
Automation only happens when something takes the next step and closes the loop. That requires an open multi-agent framework in which agents can hand off context and actions to each other.