Why RADCOM

Assurance built for the AI era, not retrofitted to it.

Most assurance platforms in service today were designed for an age of dedicated, proprietary hardware. We built ours to be cloud-native from the first line of code, so you see more of your network, act on it faster, and spend far less doing it. The networks you run are virtual, distributed, and AI-driven. Your assurance should be too. Bolting modern features onto legacy hardware leaves you paying more for less visibility. We start where the network is going.

The RADCOM Advantage

8 reasons operators
move off legacy assurance

Proof Points | outcomes operators' measure

~40%
Lower assurance CAPEX/OPEX vs. competing assurance solutions
35%
Fewer complaint escalations through proactive anomaly detection
60%+
Storage reduction through smart data retention and compression
~30%
Lower license and support costs through tool consolidation
4,700+
Applications classified, including encrypted traffic, with no payload decryption
Live
Standards-compliant NWDAF and MDAF

01

Lower total cost of ownership

When you need far less hardware, compress and retain data intelligently, and collapse multiple legacy tools into one platform, the total bill drops across the board. Operators have cut assurance CAPEX and OPEX by around 40%, reduced storage by 60% or more, and lowered license and support costs by roughly 30% through consolidation. You pay for outcomes, not for racks of equipment or a shelf of overlapping tools.

02

Cloud-native by design, not by patch

We were built from the ground up on cloud-native principles, with no proprietary appliances required. The platform runs on public cloud, private cloud, bare metal, or hybrid, and scales elastically with live traffic instead of forcing you to overprovision for peak. As your network evolves, the platform evolves with it, no hardware refresh cycle holding you back.

03

A real AI platform, not just “smart data”

Many vendors talk about better data. We deliver intelligence on top of it: a suite of specialized AI agents- Complaint Validator, Subscriber Impact Validator, Subscriber Experience Analyzer, Root Cause Analyzer, and more that plug into your agentic ecosystem, plus NetTalk, a GenAI advisor that answers network questions in plain language. The result is faster root cause, fewer manual thresholds, and problems caught before customers feel them.

04

See the customer, not just the network

We analyze experience subscriber by subscriber, not as network-wide averages, so you know exactly who was affected and how badly. That lets care and operations teams reach out before complaints arrive. One operator cut complaint escalations by 35 percent through proactive, subscriber-level outreach. Customer Experience Indexes turn raw measurements into a view leadership can act on.

05

One platform, RAN to core

A single, unified platform with end-to-end subscriber tracing. Instead of stitching together separate tools and chasing finger-pointing between teams, you can isolate problems in seconds with correlated visibility across the entire journey.

06

Closed-loop automation, available today

We offer a standards-compliant NWDAF and MDAF that many incumbents simply do not have. That turns assurance from a reporting tool into an engine for self-optimizing, closed-loop operations, paging optimization, signaling-storm mitigation, automated recovery, and slice SLA enforcement, prioritized by customer impact rather than alarm count.

07

Half the hardware, double the throughput

Our software-defined platform processes far more traffic per server than hardware-based systems, so you can assure the same network with a fraction of the footprint; one large operator runs on roughly 76% fewer servers. Fewer boxes means less rack space, less power, fewer points of failure, and far less for your team to monitor and maintain. You get more visibility from less infrastructure, and less operational drag as you grow.

08

Focused on service assurance, nothing else

We do one thing: service assurance for telecom operators. No side businesses, no distractions, no competing priorities pulling us elsewhere. It’s our entire focus and the only market we invest in. When your assurance platform comes from a vendor whose whole business depends on getting it right, you get a partner as invested in the outcome as you are.

Make the move

Stop paying legacy prices
for yesterday's visibility.

If your assurance still runs on dedicated hardware and stops at network-level averages, you are spending more to see less. See what a cloud-native, AI-driven, subscriber-aware platform looks like.