Customer Success
Ensure Your Customer Success
The RADCOM Customer Success team ensures your network is performing at peak efficiency while supporting your customer experience objectives and maximizing the value of your investment.
Our Services cover everything from Solution Design and Implementation, Customized Development, Integration with Cloud infrastructure, External Integration (NOC, User Management, North and Southbound), Project Leadership, Acceptance Testing, Solution Training, Solution Optimization services, Network Optimization services, as well as Maintenance and Support.
PROFESSIONAL
SERVICES
Skilled, telecom-focused project management from day one
SOLUTION DESIGN AND IMPLEMENTATION
Designing a solution fine-tuned to your requirements and goals
SOLUTION
TRAINING
Offering training for system users, admins users and customized training
CUSTOMER
SUPPORT
Worldwide ensuring 24×7 rapid response and support
ASSURANCE SOLUTION OPTIMIZATION
Optimize day-to-day workflows and ensure system performance
Contact Support
Online Support delivering fast access to our Professional Services
