It has been estimated that over 70% of all service degradations experienced by subscribers are due to issues in the Radio Access Network (RAN). These degradations can have a critical impact on the customer experience. These service degradations can lead to a direct loss of revenue due to churn, increase operator costs in support and take time to resolve, so it’s critical operators smartly monitor the RAN as part of their end-to-end monitoring of the customer experience.
RADCOM’s RAN monitoring solution is used by telecom operators to smartly monitor both the Radio Access Network (RAN), Virtual Radio Access Network (vRAN) and Open RAN (O-RAN) to help resolve any RAN degradations as quickly as possible. Providing real-time and historical insights for operators to troubleshoot, and optimize RAN performance.