AI-Native Service
Assurance for
5G Networks
RADCOM delivers AI-native assurance that turns real-time RAN-to-core data into insights and actions, driving autonomous, customer-centric networks while reducing your total cost of assurance by up to 70%.
30+yrs Telecom expertise
100% Subscriber visibility
70% Lower TCO
Building AI-Native Assurance for Modern Networks or Delivering assurance for the AI-Native Network Era
As networks grow more complex and data volumes surge, telecom operators can no longer rely on manual, reactive assurance to keep services running. The shift toward AI and agentic automation demands a new approach, one that turns real-time data into autonomous insight and action, before issues ever reach the customer
Trusted by Tier-1 networks across North America, Europe, and Asia-Pacific
The RADCOM Advantage
Complexity is rising • Data is exploding
RADCOM turns network data into trusted
service assurance
RADCOM helps operators manage massive volumes of data across distributed, cloud-native networks. Leveraging best-in-class intelligent assurance, RADCOM seamlessly integrates with BSS/OSS systems and service management platforms, offering a complete, streamlined view of the network and improving the customer experience.
VISIBILITY
100% Subscriber Visibility
Full-stack, per-subscriber visibility from network connectivity to application quality. Real-time DPI and session correlation for precise root cause analysis with clear separation of radio, core, and internet faults.
CX
Proactive Experience Optimization
Correlate subscriber experience with real-time network intelligence. A customer experience index (CEI) delivers a unified, real-time score of subscriber experience, enabling data-driven actions that reduce churn before complaints surface.
TCO
Up to 70% Lower Total Cost of Ownership
Hardware-accelerated edge intelligence up to 400 Gbps. 76% fewer probe servers, 65% fewer backend servers versus incumbent deployments. Flexible deployment models that maximize ROI from existing cloud investments.
AI
AI Embedded Across the Full Stack
Self-learning, self-aware architecture with AI embedded from edge ingestion to NOC operations. Automated anomaly detection, root cause analysis, guided remediation, and a self-healing platform that continuously monitors itself.
RADCOM ACE Platform
One unified, AI-native
platform replaces
multiple tools
RADCOM ACE: End-to-End Service
Assurance for 5G Operators
Cloud-native and designed for AI, RADCOM scales horizontally without limits, giving operators full network visibility at any load, with automated instantiation across cloud infrastructure and tapping through tight orchestrator integration.
1 End-to-end visibility - from labs to full-scale nationwide networks.
2 Massive traffic handling - multi-cloud traffic from edge to core
3 Cloud-native & containerized - deployable across any cloud, any scale
ONE
Unified platform
Any
Cloud, any scale
RAN → Core
End-to-end coverage
RADCOM NEURA
From Observability to
Autonomous Action
RADCOM Neura: AI Agent Suite Grounded in
Intelligence for 5G Networks
RADCOM Neura powers a team of specialized AI agents that autonomously resolve service issues from the RAN to the core, reducing ticket volume, accelerating resolution, and freeing operators to run intent-driven
Subscriber Assurance Agents
Monitor everything from service quality and SLAs to real-time network signals for individual subscribers, with early intent-to-complain signals.
Customer Experience Agents
Real-time visibility into each subscriber’s journey – identify dissatisfied users, validatecomplaints and proactively flag issues arly.
Network Management Agents
Detailed analysis of network flows from RAN to core to detect root causes and recommend the best actions.
AIOps Agents
AI embedded across the stack to drive operational efficiencies by filtering noise and helping teams focus on critical issues.
Autonomous end-to-end analysis
Seamless ecosystem integration
Data-driven accuracy
RADCOM NetTalkTM
Conversational intelligence for your network
Instant, context-aware insights across network data and 3GPP standards via voice or text. Direct integration with RADCOM NEURA agents for automated investigation and real-time workflow execution.
Ask
Natural-language queries across network data & 3GPP standards
Investigate
RADCOM Neura
auto-correlates root causes across RAN, core, services
Act
Execute remediation playbooks with one command
Specialized Solutions
Full 5G Visibility • Smarter Cost
Subscriber Analytics & Network Visibility (RAN and Core)
in One Platform
Operators gain full RAN-to-core visibility without the cost: RADCOM REA removes the need for physical drive tests, HCUA captures high-traffic 5G at up to 75% lower TCO, and VIA’s patented tapping intelligently balances network traffic across container-based functions.
HCUA
High-Capacity User Analytics
Full 5G subscriber visibility at a fraction of the cost.
Processes 100% of user-plane traffic in real time, even encrypted, with up to 75% lower OpEx.
- 100% real-time traffic, no sampling, no blind spots
- Up to 400 Gbps on a single server, NVIDIA BlueField-3
DPUs - Per-subscriber QoE incl. encrypted traffic
- Up to 70% lower OpEx vs. traditional approaches
REA
RAN Experience Analytics
Real-time RAN insights to optimize subscriber
experience. Issues are resolved faster with deep visibility into RAN performance, root cause analysis and cell site validation.
- Real-time multi-vendor RAN performance visibility
- Per-subscriber experience analytics with true customer
impact - Faster troubleshooting with RCA and actionable KPIs
- Validate new 5G cell sites and optimize RAN configurations
VIA
Complete Visibility Solution
Unifies packet brokers, smart aggregation, and
centralized management, eliminating blind spots in
virtualized and container-based 5G networks.
- No blind spots in container-based 5G network functions
- Up to 40% reduction in network resource usage
- Up to 35% more efficient tapping with host-based
mirroring - Pre-integrated with RADCOM ACE for unified visibility
Use Cases
Designed for real-world telecom challenges
VOICE
VoNR & VoLTE
Assures high-quality voice across 4G/5G. Monitors call setup, MOS, drops, silent failures across IMS & 5GC.
VIDEO
Streaming
Analyze service quality, buffering, resolution shifts and startup latency across YouTube, Netflix, Teams.
IOT
IoT & Roaming
Real-time insights into roaming & IoT such as silent device detection, attach success across NB-IoT, LTE-M, 5G.
VIP
VIP & Enterprise
Premium subscriber protection & per-slice
SLA reporting for FWA, private 5G and
enterprise customers.
ROAMING
Roaming
Real-time, end-to-end visibility into the roaming subscriber journey, with per-subscriber tracing for roaming experience analytics and interconnect validation.
RAN
RAN Optimization
Automated solutions like NWDAF / MDAF with AI-driven RAN recommendations and energy-saving optimization.
CARE
Customer Care
Granular CX view, automated complaint
validation. Faster resolution, fewer repeat
tickets, higher CSAT.
AIOPS
AIOps & Automation
AI-driven closed-loop workflows that reduce manual intervention and self-tune across RAN, core, services.
Partner Ecosystem
Seamless integrations across the telecom partner ecosystem
RADCOM’s Partner Ecosystem for AI-Native Assurance
RADCOM, unifies network operations and customer care across the systems that operators already rely on, through deep integration with leading technology partners such as Red Hat, NVIDIA, ServiceNow, Infosys, AWS, Google Cloud, Microsoft, and Ericsson.
FEATURED PARTNERSHIP
ServiceNow | AI Agent Fabric
Among the first vendors included in ServiceNow's AI Agent Fabric. Multiple agents streamline service management, reducing ticket volume and handling time across
operations.
- Open, vendor-neutral and cloud-agnostic
- Connects real-time network intelligence with customer care workflows
- Unifies network, care, and billing domains through AI-powered orchestration
- Faster resolution, better CSAT, lower OpEx
FEATURED PARTNERSHIP
NVIDIA
NVIDIA’s BlueField-3 Data Processing Unit (DPU) powers RADCOM’s High-Capacity User Analytics solution, designed to offer telecom operators greater subscriber and service visibility
- Optimizes network and computing resources
- Reduces operational costs
- Captures and processes massive telco data traffic
- Real-time, customer-level Quality of Experience (QoE) insights
FEATURED PARTNERSHIP
AWS
AWS partnership with RADCOM enables operators to transform network operations as they roll out 5G and move their network to the cloud, empowering high levels of automation and flexibility.
- Drives quality and ensure superior customer experiences
- Real-time insights into operator’s network
- Integrates with multiple AWS services
- Processes network data, critical insights, and automates changes
FEATURED PARTNERSHIP
Infosys
Infosys collaboration with RADCOM aims to build and showcase innovation in autonomous networks as well as proactive and preemptive customer experience
- Makes agentic AI accessible via A2A protocols
- Improves engineering efficiency
- Rationalizes costs
- Accelerates networks rollouts
Business Impact
Drive measurable ROI with lower
TCO and smarter operations
Deliver better experiences at lower cost
76%
Fewer frontend servers
vs. incumbent deployments
65%
Fewer backend servers
streamlined infrastructure
100%
Subscriber visibility
no sampling, no blind spots
10s
Data granularity
RAN to core, real-time
