RADCOM | Blog | customer experience

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Welcome to the RADCOM Blog. Get insights and expert opinions that explore and explain the telecom market new trends and technologies. Read about the critical role of service assurance as the key to deliver a successful 5G network.

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04/02/2024

7 min

Unlocking the GenAI Opportunity: 3 Key Operator Challenges and How to Overcome Them

Michal Fridman

VP Marketing and Business Development

GenAI, automated assurance

03/07/2024

7 min

MWC 2024 highlights and insights – moving ahead with 5G, cloud, & GenAI

Michal Fridman

VP Marketing and Business Development

GenAI, MWC, automated assurance

02/13/2024

8 mins

The top 5 trends for growing operator revenues in 2024

Michal Fridman

VP Marketing and Business Development

GenAI, automated assurance, Private networks, Public cloud

11/28/2023

8 mins

Saving costs and driving lean operations with 5G network automation

Michal Fridman

VP Marketing and Business Development

automation, cost savings, AI/ML, automated assurance, NWDAF

11/02/2023

7 mins

How AI-enhanced assurance powers data monetization for operators

Assaf Aloni

Technical Product Marketing Manager

data monetization, AI/ML, automated assurance

10/03/2023

7 mins

The power of AI/ML for proactive, preventative, and predictive service assurance

Michal Fridman

VP Marketing and Business Development

5G, Anomaly detection, Artificial intelligence

06/27/2023

9 mins

Empowering the Future: The Synergy of 5G and AI-Infused Assurance

Yariv Waits

Product Lead Data Analytics

5G, Anomaly detection, automated assurance, customer experience, Machine learning, NOC

06/07/2023

7.5 min.

Release 17, What’s New?

Tomer Ilan

Senior Director of Product Management

5G, automated assurance, customer experience, NWDAF, Release 17, Service Assurance

03/21/2023

5 min.

Virtualize your NOC: Save costs and boost service quality

Yariv Waits

Product Lead Data Analytics

Anomaly detection, automated assurance, customer experience, NOC