RADCOM

Service Assurance

Smartly monitor your data in real-time and proactively ensure great customer experiences and troubleshoot issues before they impact your business.

Turning the data into customer experience insights

Smartly analyzes and correlates multiple data types (network packets, events, PM/FM counters, and more) across multiple domains, (mobile and fixed), and generations of technologies (5G, 4G, 3G) providing real-time subscriber analytics to drive network automation.

Intelligently manage your network according to the customers’ experience for a wide range of use cases:

quality

Service
Assurance

Advanced Network Troubleshooting

RAN
Optimization

kinetic energy storage

Video
Analytics

flywheel technology for ev

Service Quality
Management

Network
Optimization

Deep Packet
Inspection and OTT

Cloud
Assurance

Core
Optimization

Automated AI/ML-based insights

With RADCOM AIM (Automated Insights Module) AI/ML can be applied to the data and provide automated insights such as early warning detection, anomaly detection, and root cause analysis to resolve customer-impacting issues proactively and save engineering resources.

Unique benefits:

Network-wide coverage

Correlates multiple data sources (events, EDRs, and packets)

Focus on the customer experience

Offers real-time data on the customer experience  

Fully automated

Automated with Kubernetes (K8s) for full lifecycle management

Easy to deploy and cloud-native

RADCOM offers a future-proof assurance solution that can be deployed as a cloud-native function (CNF) in a fully containerized solution controlled by Kubernetes (K8s) on a public (Amazon Web Services, Google Cloud, Microsoft Azure) or private cloud. It can also be deployed as a virtual network function (VNF) on a virtual machine or as software on commercial off-the-shelf (COTS) hardware.

E2E monitoring

RADCOM ACE provides full end-to-end coverage from the RAN (including vRAN and O-RAN) to the Core. Collecting, analyzing, and correlating all the data into subscriber (IMSI-based) insights. This provides hundreds of subscriber-centric metrics and KPIs for end-to-end network optimization and advanced troubleshooting.

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