Fixed Network Optimization

Proactive care starts with smarter fixed-network insights

Enhancing connectivity for homes and businesses

RADCOM Fixed Network Optimization enables operators to proactively troubleshoot their fixed network using real-time insights that accelerate root cause analysis and drive automation. It allows engineers to conduct in-depth, end-to-end analysis of packets, sessions, and network behavior, ensuring rapid and accurate problem resolution. With the ability to seamlessly drill down from a macro network overview to detailed packet and session-level insights, operators can efficiently identify issues, optimize performance, and enhance service quality from core to home.

Benefits

Proactive troubleshooting

Real-time, event-driven insights

for proactive troubleshooting

Accelerated root cause analysis

Drills to individual packet or

session traces for fast resolution

End-to-end visibility

Insights into network from

core to home

Automation-ready insights

Closed-loop automation for

network efficiency

Enhanced service quality

Real-time, reliable high-performance

broadband and services

Subscriber-level intelligence

Superior customer experience

insights for troubleshooting

How Can RADCOM Help?

RADCOM offers operators the ability to drill down from the service level to the individual subscriber or packet level to troubleshoot and receive event-driven notifications for connection issues (RADIUS, Diameter). Troubleshooting can also be applied to user plane traffic with drilldowns to view call/session traces. The solution enables operators to proactively analyze their fixed-line services, detect any network issues, and optimize network performance.

RADCOM Session Analysis

RADCOM Session Analysis is a session-based call tracing application used for detailed network analysis with any combination of flexible filters. Correlating end-to-end data across the network, it offers an intuitive user interface that monitors scores of users, while adhering to security and user content privacy, for root cause analysis and customer support. 

RADCOM Packet Analysis

RADCOM Packet Analysis enables operators to view any packet flowing through the network for a selected subscriber or time period. With comprehensive user-plane analysis, it is best suited for new site rollouts and in-depth troubleshooting. Monitoring traffic at all levels, it offers online or historical data, allowing for the selection of required data from the source, all in one single view. 

RADCOM Network Analysis

RADCOM Network Analysis empowers operators to monitor KPI trends and conduct in-depth network troubleshooting. With customizable dashboards, operators can drill down to specific details, such as network elements, IP components, user agents, codecs, media types, and more. The solution offers multiple KPIs, providing real-time and historical insights into the network. 

RADCOM Release Cause Distribution

RADCOM Release Cause Distribution presents complete visibility into unsuccessful call flows, sessions, events, and impacted subscribers. Monitoring network health and drilling down to individual or group subscriber behavior enables operators to identify the root cause of network incidents.  Operators can configure vast amounts of release cause enrichment data to improve the quality of service and customer experience. 

Further Reading

Blog:  Turning Telcos into Customer-Centric Service Innovators

Blog: The New Telco 

AI-Paradigm   

Whitepaper:  Insights into Encrypted Adaptive Video Streaming