Fixed Service Analysis
Delivering consistent performance, every connection, every time.
Learn more about RADCOM Fixed Service Analysis
RADCOM Fixed Service Analysis is essential for fixed networks, empowering operators to deliver reliable, high-performance broadband and enterprise services while meeting stringent service-level agreements. By continuously monitoring and analyzing key performance metrics, operators gain the visibility needed to ensure consistent service delivery, quickly detect degradations, and maintain optimal network efficiency. In a competitive market where quality defines success, RADCOM’s customer-centric approach provides the foundation for dependable, high-speed connectivity that exceeds customer expectations and strengthens operator differentiation.
Benefits
Proactive troubleshooting
Real-time, event-driven insights
for proactive troubleshooting
Accelerated root cause analysis
Drills to individual packet or
session traces for fast resolution
End-to-end visibility
Insights into network from
core to home
Automation-ready insights
Closed-loop automation for
network efficiency
Enhanced service quality
Real-time, reliable high-performance
broadband and services
Subscriber-level intelligence
Superior customer experience
insights for troubleshooting
How Can RADCOM Help?
Operators can drill down from the service level to the individual subscriber or packet level to troubleshoot and receive event-driven notifications for connection issues (RADIUS, Diameter). Troubleshooting can also be applied to user plane traffic with drilldowns to view call/session traces. The solution enables operators to proactively analyze their fixed-line services, detect any network issues, and optimize network performance.
RADCOM Session Analysis
RADCOM Session Analysis is a session-based call tracing application used for detailed network analysis with any combination of flexible filters. Correlating end-to-end data across the network, it offers an intuitive user interface that monitors scores of users, while adhering to security and user content privacy, for root cause analysis and customer support.
RADCOM Packet Analysis
RADCOM Packet Analysis enables operators to view any packet flowing through the network for a selected subscriber or time period. With comprehensive user-plane analysis, it is best suited for new site rollouts and in-depth troubleshooting. Monitoring traffic at all levels, it offers online or historical data, allowing for the selection of required data from the source, all in one single view.
RADCOM Network Analysis
RADCOM Network Analysis empowers operators to monitor KPI trends and conduct in-depth network troubleshooting. With customizable dashboards, operators can drill down to specific details, such as network elements, IP components, user agents, codecs, media types, and more. The solution offers multiple KPIs, offering real-time and historical insights into the network.
RADCOM Release Cause Distribution
RADCOM Release Cause Distribution offers complete visibility into unsuccessful call flows, sessions, events, and impacted subscribers. Monitoring network health and drilling down to individual or group subscriber behavior, the solution enables operators to identify the root cause of network incidents. Operators can configure vast amounts of release cause enrichment data to improve the quality of service and customer experience.
