RADCOM REA

Trusted Intelligence for RAN Assurance

RADCOM RAN experience analytics (REA) provides telecom operators with multiple solutions; from ensuring quality for mobility services, reducing the reliance on physical drive tests and the impact on the environment to validating new 5G cell sites. 

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Accelerate Resolution of RAN-Impacting Issues

RADCOM’s RAN Experience Analytics identifies multiple service-impacting conditions, including regional interference, coverage gaps, overshooting and undershooting cells, PCI clashes, and crossed feeders. It enables engineering teams to focus on the issues most likely to affect subscriber experience, accelerating investigation and resolution efforts while improving operational efficiency.

Virtual Drive Testing​​

RADCOM REA offers a virtual drive test (VDT) solution that provides mobility experience insights and optimization to network quality teams. When combined with physical drives, VDT delivers a significant cost benefit to in-house test car fleets and reduces outsourced efforts by removing the susceptibility of operational costs to surging fuel prices.

Benefits

Fast troubleshooting
and ticket resolution
Real-time visibility
into RAN performance
Understand the
customer experience
Easily optimize
all RAN configurations
Identify similar issues
across all subscribers
Integrate with self-organizing networks

Validate New 5G sites

With RADCOM REA, network teams can conduct virtual tests before, during, and after deploying a new 5G site. Detailed analysis and optimization of experience in mobility, including transitions from adjacent and remote cells, make the solution unique for post-deployment customer impact analysis.

Correlate Customer Experience Insights with Cell Data​

RADCOM REA provides operators with insights across multiple KQIs and KPIs and correlates this with the customer experience (mobility and stationary) and cell data across time. RADCOM REA can then perform quality impact scoring based on mobility and static metrics to support and comply with regulatory  requirements and help operators analyze service quality.

AI-Powered Insights

Analyzes, monitors, and optimizes the performance of the RAN, focusing on voice and data quality and subscribers’ experience in mobility. Advanced AI models determine which subscriber mobile services have been used while in mobility and accurately plot travel routes.

Further Reading

Blog: Bridging the customer experience gap

Webinar: Save 30% OPEX with virtualizing drive tests 

Poster: Transition to 5G

Open RAN