Voice analysis​

Ensure top-quality voice services across all domains and technologies: fixed-line, VoLTE, VoNR, VoWIFI, and RCS. Prevent degradations with built-in AI/ML capabilities to detect anomalies automatically including mute and one-way calls.

Voice analysis​

Benefits

  • End-to-end analysis, including radio conditions during a call and handover impact
  • Detects voice quality degradations or dropped calls due to changes in the radio network
  • Media analysis across dozens of codecs to resolve issues like mute calls and one-way calls
  • Automated rapid resolution to pinpoint the source of the problems 
  • Offers analysis of pager mode messaging and session mode messaging
  • Enables swift, automated problem-solving capabilities
  • Provides in-depth analysis and troubleshooting for customer complaints
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