Customer success
Our global customer success team ensures your network performs at peak efficiency, supporting your business objectives and maximizing return on investment. Using a native and agile methodology for maximum flexibility, our services cover everything from solution design to network optimization. The team brings vast automated assurance and network expertise worldwide, 24/7/365.
Ensuring Your Customer Success
Our Customer Success Services cover everything from solution design and implementation, to customized development, integration with cloud infrastructure, and external integration (NOC, user management, north and southbound). We also offer project leadership, acceptance testing, solution training, solution optimization services, network optimization services, as well as maintenance and support.
PROFESSIONAL
SERVICES
Skilled, telecom-focused project management from day one
SOLUTION DESIGN AND IMPLEMENTATION
Fine-tuned solution designed to your requirements and goals
SOLUTION
TRAINING
Training for system users, admins users and other customized training
CUSTOMER
SUPPORT
Worldwide services, ensuring 24×7 rapid response and support
ASSURANCE SOLUTION OPTIMIZATION
Optimized day-to-day workflows ensure system performance