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Discover how RADCOM accelerates network automation through the power of intelligence.
RADCOM Neura, our Agentic AI Framework, uses a collaborative network of Neura agents to transform real-time data into intelligent automated actions. Through deep integration with RADCOM ACE, RADCOM Neura delivers a unified understanding of the network from the RAN to the core. Working together, these intelligent agents automate complex processes including case validation, service quality analysis, and customer experience optimization, enabling operators to boost performance, improve efficiency, and enhance customer satisfaction.
Meet us in Barcelona to explore how advanced intelligent assurance, powered by AIOps and agentic AI, can propel your network forward.
Experience a live demonstration at the AWS demo area showcasing RADCOM’s Agentic AI integrated within the ServiceNow Agentic AI platform. In this demo, a RADCOM AI agent automatically validates a customer complaint, dramatically reducing manual effort for network engineering teams.
When KPI analysis confirms an SLA violation, the system proactively triggers a customer refund, turning a potential issue into a positive experience. The result is faster resolution, higher customer satisfaction, improved brand loyalty, and stronger retention.
Agentic AI-Driven Case Automation
This demo showcases end-to-end, agentic AI-based case automation, from anomaly detection and case creation to impact assessment and issue remediation, with network automation at its core.
Multiple RADCOM AI agents, running on the ServiceNow Agentic AI platform, work together to automate case creation and resolution. RADCOM AI agents proactively detect service anomalies and automatically open cases in the ServiceNow Service Management platform. Additional agents assess the impact across affected subscribers and continuously verify that remediation actions are effective, delivering faster resolution, reduced operational effort, and improved customer experience.
Automate complex operational processes, including case validation, service quality analysis, and customer experience optimization, with a suite of expert agentic AI agents
Leverage accelerated computing to gain high capacity, cost-efficient visibility into the user plane
Achieve end-to-end network analysis from the RAN to the core
Use AI and machine learning to monitor customer experience in real time and take proactive, value-driven actions
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Reimagine network operations and service management through customer-focused, data-driven approaches to lower costs and boost efficiency.
Leverage intelligent assurance and AI-driven insights to automate operations and evolve into a truly customer-centric network.
Deliver superior service quality and elevate the customer experience with cost-efficient network operations across public, private, and hybrid clouds.
