Ensuring customers enjoy quality-service while roaming is essential. RADCOM Roaming Assurance offers real-time data streaming capabilities, enabling operators to send insights to roaming partners’ applications and systems. Monitoring inbound and outbound roamers, RADCOM assures the quality of experience by verifying the level of service and enabling partners to deliver on SLAs and agreements. With analysis and statistical performance indicators, operators view the status, quality and user experience per country and operator. Identifying when a custom fails to connect while roaming, RADCOM Roaming Assurance also offers proactive troubleshooting to resolve issues before the customer complains.  Â
Learn more about RADCOM’s Roaming Assurance
RADCOM Roaming provides end-to-end analysis and statistical performance indicators on roaming traffic from the RAN to the core, across all networks from 2G to 5G advanced. Enabling operators to examine roamers’ status, it views the quality and user experience both in and out, per country and operator. Â
The solution offers rich, automated insights and data streaming capabilities such as service quality indicators, end-cause distribution, top parameters, procedure distribution, session details, subscriber details and more. Operators can send insights to roaming partners’ applications and systems, integrating with other OSS/BSS systems.Â
Enabling real-time monitoring, anomaly detection and alerts of different KPIs, the solution aggregates by roaming operator and country. It collects information such as latency, throughput, packet loss and other relevant metrics, and is presented in customizable dashboards. Â
RADCOM Roaming covers all network protocols, and supports external data sources including data from OSS/BSS systems. Enabling cross-domain analytics, it correlates between disparate operational datasets. The operator gains broader visibility, with the ability to correlate KPIs across vendor ecosystems to reduce blind spots.Â