Data analysis
Using advanced DPI and AI/ML, attain quality of experience (QoE) and quality of services (QoS) insights into data usage to monitor and optimize the customer experience. The solution offers 24/7 capture of OTT QoE, service utilization for all subscribers, and network troubleshooting for accessibility, mobility, and retainability.
Benefits
- Proactively monitor all data services, including OTT applications and services
- Offers AI/ML-based insights into the customer experience for video streaming and gaming
- Provides application and content usage trends for sales and marketing optimization
- Generate revenues from new services (based on customer OTT app usage trends)
- Monitors services like FWA and fixed broadband to ensure quality and performance
- Correlates core and RAN data to quickly pinpoint the root cause of issues