Partners
RADCOM is dedicated to fostering strong, collaborative relationships with best-in-class technology innovators that lead telco innovation forward and accelerate industry initiatives.
Empowering Connections for Collaborative Impact
RADCOM Partners Program
RADCOM is committed to providing advanced, intelligent automated solutions powered by integrated AIOps capabilities.
Designed to be open, vendor-neutral and cloud-agnostic, RADCOM offers comprehensive network observability from the RAN to the core, delivering actionable, customer-focused insights.
RADCOM’s partnership with ServiceNow delivers product integration and value to operators combining both service management and service assurance. The partnership leverages AI and generative AI to introduce automated ticket resolution, reducing average handling time and delivering engineering savings time by as much as 30%. The integrated service assurance data with customer care and service management insights, enables operators understand the quality of service regardless of encrypted traffic, detects potential churners and helps resolve issues quickly and efficiently.
AWS offers innovative solutions providing exceptional value and cloud services that are designed to propel their partners forward. RADCOM’s partnership with AWS enables operators to transform network operations as they roll out 5G and move their network to the cloud. Empowering high levels of automation and flexibility, the partnership offers operators real-time insights into their network and user experience combining RADCOM’s solutions with Amazon Cloud Services, Amazon Bedrock and Amazon QuickSight. Users obtain advanced analytics that drive fast network changes that ensure excellent customer experience and top-quality services.
Google provides valuable services with integrated solutions and powerful tools to drive partner success. RADCOM partners with Google to combine Googe Cloud, Google Kubernetes Engine (GKE) and Google BigQuery to provide operators with an automated, cloud-native assurance offering. Integrating seamlessly for closed-loop, zero-touch operations on the cloud, operators acquire efficient, automated assurance that scales according to their needs.
Microsoft offers extensive reach and support to accelerate growth and innovation. RADCOM combines its advanced solutions on Microsoft Azure and Azure Kubernetes Services (AKS) to enable operators to rapidly deploy and optimize 5G services in a carrier-grade cloud platform more dynamically, efficiently and cost-effectively. Offering containerized probing for capturing and processing network packets, the partnership delivers closed-loop automation and load-balancing for cloud environments. This drives automation, and AI-driven insights to enhance customer experience delivered over Microsoft Azure.
RADCOM’s partnership with Ericsson incorporates the Ericsson Intelligent Automation Platform. Ericsson Intelligent Automation Platform is Ericsson’s industry-leading Service Management and Orchestration (SMO) offering. It includes a Non-Real-Time Radio Intelligent Controller (non-RT-RIC) for running radio network applications (rApps) supported by an open software development toolkit (SDK), which can be used by communication service providers (CSPs) and third parties to develop new rApps. EIAP supports a vibrant ecosystem of rApps touching the complete lifecycle of network automation.
RADCOM is proud to be a member of TM Forum, a global alliance of telco and tech companies that are on a mission to reinvent the telco industry as a vibrant part of the digital landscape. RADCOM shares TM Forum’s mission to stay agile, empower autonomous network operations and unleash the potential of AI and data innovation. TM Forum encourages sharing in peer-to-peer learning, offers an Innovation Engine with a spectrum of co-innovation capabilities and accelerates creation of industry standards.
Join Our Partner Ecosystem
Become a part of our partner ecosystem and unlock new opportunities for growth and innovation.
For more information, contact us at partners@radcom.com
We offer the most advanced 5G portfolio for large-scale networks, providing operators with a smart, efficient, and on-demand approach to network monitoring that meets the challenges of assuring the customer experience in the 5G era. Our leading solution, RADCOM ACE, is explicitly designed for telecom operators, delivering Automated, Containerized, and End-to-end network visibility.
Using our innovative technology, we enable operators to seamlessly manage and optimize their network operation.