RAN Analytics
Gain critical insights with advanced automated complaint resolution into 5G RAN/Open RAN performance. Leveraging AIOps, the solution provides ticket validation and prioritization to significantly reduce time and effort network engineers spend on investigating and resolving technical issues.
Correlating real time data to determine and swiftly resolve issues impacting subscribers’ quality of experience, the solution creates enhanced value for customers. Empowering teams with a deep understanding of service degradations, and geolocation data, it offers insights into precise areas where quality is low. These insights also help optimize new radio sites throughout the roll-out process, before, during and after deployment, ensuring a proactive, seamless end-to-end user experience.
Benefits:
- Improves ticket resolution and enhances customer satisfaction
- Enables prioritization of tasks based on subscriber impact
- Offers real-time visibility into the RAN performance and customer experience
- Detects and determines the root cause of RAN degradations to troubleshoot
- Provides insights for optimization of all RAN configurations (including oRAN/vRAN)
- Correlates core and RAN data into subscriber (IMSI-based) insights
- Helps reduce trouble ticketing workloads, driving down costs
- Identifies similar issues across all subscriber bases
Read more about our RADCOM Predictive Complaint Resolution Solution
Download our 5G Open RAN poster
Listen to the webinar on how you can save 30% OPEX by virtualizing drive tests